01Vision
We don't follow hyped terms just because everyone else does.
We show transparently what we can actually do — and where we create real value. AI where it measurably helps, tailored to your context, not off the shelf.
inpeek · AI & Data
Artificial intelligencerunning in production
Everyone talks about AI. We put it to work.
We advise, build, anchor in SAP, and enable your teams — from idea to everyday use.
SAP Business AI
SAP Joule
OpenAI
Microsoft Foundry
Databricks
LangGraph
n8n
LangChain
Vision & Mission
Substance over buzzwords.
We build AI that holds up in everyday work — not the kind that only looks good on slides.
02Mission
Understand where you stand — and concretely help you work better.
We listen before we build. From an honest status quo to a production-ready solution — pragmatic, governance-sound, along your value chain.
Services
Three areas of expertise. One standard.
Our commitment: we don't leave you alone with AI — from the first orientation through to live operations.
AI Engineering
Production AI systems — from first prototype to running in production. Agent-based architectures, RAG and a foundation that holds as your use case grows.
Learn moreAI Consulting
Clarity, direction and real impact in your AI initiative — from requirements through to governing a growing MCP landscape.
Learn moreSAP AI
Activating AI natively within the SAP ecosystem — through SAP Joule, Embedded AI and the SAP Business AI Platform. Pragmatic, integrated, production-ready.
Learn moreWorkshops
Formats that grow with you.
Modular and tailored to your starting point — from your first steps to full AI readiness.
Entry level
AI Kickstart
An accessible introduction to AI for everyday work — without jargon. We ease any hesitation about AI, build a shared baseline, and show how AI helps concretely on the job.
View formatAdvanced
AI Advanced
Hands-on depth for teams that want to take AI to the next level — strategically, technically and operationally. How modern models work, specialised tools, advanced prompting and first automation.
View formatStrategy
Use-Case Exploration
Together we analyse processes, starting points and customer interactions, discuss possible AI integrations, and identify use cases with real business impact — including first PoC sketches.
View formatAssessment
AI Readiness Check
A structured check across the dimensions that decide AI success — data, systems, skills and governance. The result is a prioritised roadmap as a basis for decisions.
View formatReferences
Real projects running in production
From real engagements — what we built and what came out of it.
Energy
24/7 customer service, automated in SAP — DigiKi & DigiKiOmni
A voicebot and omnichannel assistant for 24/7 customer service — with end-to-end automation in SAP.
Energy
Faster to the right answer in customer service — AI chatbot PoC
A proof of concept for an internal chatbot that gets customer service to the right answer faster.
Others
Answers on SAP data in seconds — Chatbot Summy
An AI chatbot that answers questions on structured SAP data in seconds — with automated quality measurement.
Use Case Library
What's possible for you
Concrete use cases by industry and role — as a starting point for the conversation.
Omnichannel Customer Service Assistant
An AI assistant handles customer enquiries across phone, portal, email and chat — around the clock, at consistent quality. Via MCP interfaces, it triggers processes directly in SAP IS-U and CE, from address changes to payment arrangements.
Knowledge Assistant for Customer Service
Tariffs, processes, guidelines: an internal assistant finds the answer in the organisation’s accumulated knowledge base and delivers cited response drafts. New staff answer at the level of experienced teams from day one.
Dispute Handling in SAP IS-U Billing
AI agents analyse billing and invoicing disputes in SAP IS-U, propose resolutions and handle standard cases independently. The billing team focuses on the cases that require judgement.
Team
The people behind inpeek AI Unit
Consulting, AI engineering and SAP at one table — the AI Unit of inpeek AG.
Fabian Hüni
Head of AI Unit / AI Engineer
Leads the AI Unit — your contact for strategy and architecture.
Fabian Küng
Lead SAP AI / Expert Development Consultant
Brings AI straight to the heart of your SAP processes.
Bernard Gütermann
AI Solution Architect
Builds solid AI architectures — right through to large-scale projects.
Nicolas Wyss
AI Consultant & Engineer
Your entry into AI — from the first workshop to a working MVP.
Marc Fuhrer
AI Engineer
Develops your AI solutions — from idea to code.
Miksa Schnellmann
AI Business Development
Translates your needs into the right AI offering.
Andreas Ritter
Board Member, inpeek AG & Sparring Partner
Strategic sparring partner for the big decisions.
Louis Tschanz
Data Engineering & Analytics Consultant
Builds the data foundations reporting and AI run on.
Let's kick off your successful AI journey together.
Tell us briefly what it's about — we'll listen, frame it up, and give you a clear next step. No buzzwords.
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